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How Wendy’s Delivery Works and How to Order Online

Good things come to those who wait, especially when you’re waiting on that delivery from Wendy’s! If you’re craving your favorite Wendy’s menu items, you can order online and have them delivered to your door.

Key Takeaways

  • Wendy’s delivery can be ordered on the Wendy’s app or website, and it is fulfilled by third-party delivery services like DoorDash.
  • You can also order Wendy’s delivery directly on DoorDash, GrubHub, Uber Eats, or Postmates.
  • Wendy’s delivery fees typically range from $5.99 to $9.99, and a 15-20% tip is recommended.

In this article, we’ll cover how Wendy’s delivery works, how much it costs and how you can order using the Wendy’s app.

How Does Wendy’s Delivery Work?

You can have your favorite Wendy’s menu items delivered when you order breakfast, lunch, or dinner on the Wendy’s app or website.

You can also order Wendy’s delivery directly through DoorDash, GrubHub, Uber Eats, or Postmates.

Wendy’s gives you the option to order via these third-party delivery services with links included on their website.

Keep in mind that delivery is only for participating locations, and higher costs may apply.

While delivery times vary depending on the location and driver availability, you can expect your order delivered within 30-40 minutes.

You can use your credit or debit card to pay for your order; however, Wendy’s gift cards are not accepted for online orders. 

If you place your delivery order through the Wendy’s app or website, you can earn Rewards points — minus any taxes, fees, and tips.

You can also apply Rewards and “Mobile Offers” to delivery orders placed on the Wendy’s app or website.

However, you don’t get Rewards points on the amount discounted.

If you order Wendy’s delivery through DoorDash, GrubHub, Postmates, or Uber Eats, you don’t earn points, but according to Wendy’s website, that could change in the future.

How Much Does Wendy’s Delivery Cost?

When ordering delivery on Wendy’s app or website, the food prices may be higher, and in addition, there will be delivery and service fees and optional tips for drivers.

Wendy’s delivery through DoorDash typically costs between $1.99 and $5.99. In addition, there is a service fee of around 10-11% of your order total.

However, If you have a DashPass membership that costs $9.99 a month, you can get free delivery on eligible orders over $12.

GrubHub delivery fees typically range from $1.99 to $7.99. In addition, there is a service fee of 5-10% of your order total.

With a GrubHub Plus membership that costs $9.99 per month, you can get free delivery on eligible orders over $12.

Uber Eats delivery fees typically range from $0.99 to $5.99. In addition, Uber Eats charges a service fee of around 15%.

With Uber One membership, you can get free delivery on eligible orders over $15.

Occasionally Wendy’s offers delivery promotions in which the delivery fee may be waived.

What Is on Wendy’s Delivery Menu?

Depending on your location, some items on Wendy’s menu may be unavailable for delivery. However, you can always check your location’s menu to confirm availability.

Wendy’s menu items that are generally available for delivery include:

  • Combo Meals
  • Hamburgers
  • Chicken Sandwiches and Nuggets
  • Fresh-Made Salads
  • Fries & Sides (including Chili, Baked Potatoes, and Apple Slices)
  • Beverages (including Coca-Cola Freestyle, Lemonades, Iced Tea, Hot Coffee, Cold Brew, Frostyccino, Milk, Juice, and bottled water)
  • Frostys
  • Bakery (Cookies and Oatmeal Bars)
  • Wendy’s Kids Meals
  • Biggies Deals (including Selected Burgers and Chicken Sandwiches)
  • Meal Deals (including $5 meals and the 4 for $4 meal)

You can check Wendy’s app or contact your local restaurant for a complete list of menu items available for delivery.

Keep in mind that if you’re ordering through a delivery service other than the Wendy’s app, menus and pricing may not be entirely up to date.

Wendy’s is known to occasionally offer seasonal items that aren’t available year-round.

In addition, individual restaurants may sometimes run out of certain menu items.

How to Get Free Delivery From Wendy’s

Occasionally Wendy’s offers delivery promotions with third-party delivery partners in which the delivery fee may be waived.

In addition, DoorDash and GrubHub offer monthly memberships at $9.99/month, where you can get free delivery on eligible orders over $12 and discounted service fees.

Uber Eats also offers a monthly membership that costs $9.99/month, and you get free delivery on eligible orders over $15

It’s worth noting that Wendy’s has a loyalty program called “Wendy’s Rewards” that you can sign up for through the app.

Once you are signed up, you can earn Rewards when you order through the Wendy’s app, Wendy’s website, or at a restaurant.

How to Order Wendy’s Online

You can order Wendy’s delivery online through the Wendy’s website or app.

Wendy’s also has links on their website that will take you directly to DoorDash, GrubHub, UberEats, and Postmates to place an order.

Once you’re on the Wendy’s app or website, simply create an account, enter your location, and select menu items you’d like to have delivered.

Follow the steps below to place a delivery order on the Wendy’s app:

Step 1. Download the Wendy’s app.

Step 2. Share your location or enter your address to see if there is a Wendy’s near you that delivers.

Step 3. Select the nearest Wendy’s location. Delivery fees will vary depending on your distance from the location and driver availability.

Step 4. Now you can look through the Wendy’s menu and select your desired menu items.

Step 5. Don’t forget to head over to Wendy’s Rewards Store to check out app-only offers and your Rewards points that can be redeemed for free food items.

Step 6. Once you’ve selected your items and modifications, you can head to your cart to place your order.

Step 7. Enter your payment details, then click continue. Here, you can view your total, including taxes, service, and delivery fees.

Step 8. Confirm your order and select a tip amount for your driver. The delivery is fulfilled by a third-party delivery service, so you will be subject to their service and delivery fees.

The steps are very simple, and ordering on the Wendy’s website is a similar process as above.

Do You Tip Wendy’s Delivery?

Wendy’s delivery orders are fulfilled by third-party delivery services like DoorDash, and it is recommended to tip the drivers 15-20% of the order total.

The tip amount can be added to the ordering process at checkout.

The Wendy’s app gives you four tip options with different percentages at checkout, including a custom amount.

Drivers for GrubHub, Uber Eats, Postmates, and DoorDash receive 100% of the tips and rely on them since the base pay is low.

Delivery drivers are contract workers who rely on tips to cover most of their expenses, so we strongly recommend tipping.

All service and delivery fees, including tips, will be shown in your total before placing your order.

Do You Earn Rewards Points for Wendy’s Delivery Orders?

You earn 10 points for every $1 you spend at Wendy’s, including online orders. The points are added one of two ways:

  1. When you place an order for pickup or delivery on the Wendy’s app or website, your Rewards points are automatically added.
  2. When you place an order, you scan the QR code in your Wendy’s app at the counter, pickup window, or kiosk.

But what if you forget?

No worries there, Wendy’s has that covered!

Wendy’s has a Rewards Receipt Submission Form on their website that you can fill out and submit along with a photo of your receipt.

However, you MUST submit the form & photo of your receipt within 24 hours of your purchase.

Wendy’s does not accept submissions past 24 hours, and purchases made before launching the Rewards program are not eligible for points.

Remember, points are automatically awarded from any mobile order but may take up to two hours to appear in your account.

If you don’t see your points within two hours of your purchase, you can proceed with filling out their Rewards submission form.

Wendy’s Rewards Points expire 365 days after you earn them, so don’t let them sit around for too long!

What If You Have a Problem With Your Wendy’s Delivery Order?

If you have an issue with your Wendy’s online order, Wendy’s customer service team is available for live support from 8 am to 12 am EST every day of the week.

You can also use Live Chat or leave them a message within the Wendy’s app.

In addition, you can text or call Wendy’s at 888-624-8140 or email them at [email protected]

If you ordered through third-party delivery services, you should contact their customer service directly:

Conclusion

The best thing about delivery is that you don’t have to worry about driving to the restaurant. Instead, you can keep tapping away on your phone and use your time for other things.

Wendy’s isn’t the first brand that comes to mind when you think of “fast food delivery,” but they have an easy-to-use app and allows ordering directly via Uber Eats, DoorDash, Postmates, or GrubHub.

Plus, when you sign up for Wendy’s Rewards Program, you earn points every time you order on the Wendy’s app or website and can redeem these points for free food items.

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Last Updated: July 14, 2022

About the Author

Eril Eti is the founder of Shopfood.com and has over a decade of experience in the consumer goods industry. He launched many products for major brands sold at retailers like Walmart, Costco, Amazon, Target, Kroger, Publix, and more.

Eril loves food and sharing his experience with others. Outside of work, you can find him at a hiking trail in New England or playing soccer with his kids.

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