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How to Use the Chick-fil-A App to Get Coupons and Order Online

As one of America’s favorite fast-food restaurants, Chick-fil-A offers delicious chicken sandwiches and mouth-watering waffle fries. Especially if you’re a frequent Chick-fil-A customer, finding ways to cut costs on your favorite entrees and sides can make all the difference.

Chick-fil-A accepts online orders through their website or the app for pickup, and offers delivery through DoorDash, GrubHub, Uber Eats, and Postmates. When ordering online or in restaurants, members of the Chick-fil-A One loyalty program can redeem coupons and rewards points for free menu items.

In this article, we’ll explore how to get Chick-fil-A coupons, how to place an online order, and how to score great deals at your local Chick-fil-A restaurant.

How to Get Chick-fil-A Coupons

When you download the Chick-fil-A app, you’ll have the option to sign up for the Chick-fil-A rewards program, where you can get 10 points for every dollar you spend. After a few visits, you can redeem your rewards points for free items, including cookies, waffle fries, and chicken sandwiches.

The more you spend at your local Chick-fil-A, the more you’ll be able to level up your account. With each purchase, you’ll be able to redeem your points for available rewards and promotions.

Earning points helps you get closer to the next membership level, which features better benefits.

For example, after redeeming 1,000 points, you’ll be able to upgrade your membership to Chick-fil-A Silver, where every pre-tax dollar will net you 11 points.

In addition, when you sign up for the fast-food chain’s free loyalty program, you’ll also receive a birthday reward.

To sign up for Chick-fil-A One, click here or register on the Chick-fil-A app.

How to Order Chick-fil-A Online

To order Chick-fil-A online, all you need to do is download the Chick-fil-A app, choose your closest restaurant, and create your order. Chick-fil-A accepts online and mobile orders for pickup (carry-out, drive-thru, and drive-in) and delivery orders through third-party delivery services.

Here’s how to place an order for pickup through the Chick-fil-A app.

1. Select “pickup,” choose your nearest Chick-fil-A location and click “Start My Order.”

2. Choose whether you’d like to place your mobile order for carry-out, drive-thru, curbside pickup, or dine-in.

3. Navigate the Chick-fil-A menu to create your order and customize your selections as needed. When you’re finished customizing, click “Add to Order.”

4. Before completing the check-out process, sign in to your Chick-fil-A One account (or sign up) to earn reward points on your purchase.

5. Enter your payment details, confirm your order, and head to your local restaurant.

How to Get Chick-fil-A Delivered

To place a Chick-fil-A order for delivery, navigate to the delivery option using the Chick-fil-A app or website. Next, enter your location for delivery options.

Qualifying Chick-fil-A restaurants offer third-party delivery through DoorDash, GrubHub, Uber Eats, and Postmates.

After choosing your closest restaurant, Chick-fil-A will send you to the third-party delivery service’s website or app to place your order.

When placing an order for delivery, keep in mind that Chick-fil-A menu prices may be higher on the app than at the restaurant.

In addition, if you’re a Chick-fil-A One member, you will not receive rewards points for delivery orders unless you initiate the order in the app.

Along with higher menu prices, third-party delivery services typically charge fees, including delivery fees, service fees, and blitz pricing during peak delivery times.

If you frequently order delivery, investing in a DashPass or Uber Eats Pass may be able to help you save on delivery costs for qualifying orders.

While memberships for delivery services can help you cut costs, you’ll still need to tip your driver for their service. To determine how much to tip, check out our tipping guide here.

What Is Chick-fil-A One?

Chick-fil-A One, the fast-food chain’s free-tiered loyalty program, makes it easy for customers to save money by redeeming points for rewards and promotions. After accumulating points, Chick-fil-A One members can redeem rewards for free sandwiches, drinks, sides, or desserts on their next order.

As mentioned above, the more points you earn through Chick-fil-A One, the better membership rewards you’ll be able to enjoy, with each membership tier offering more points per dollar.

Chick-fil-A Silver Status requires earning 1,000 points, while Red Status and Signature Status require earning 4,000 points and 10,000 points in a year, respectively.

While each pre-tax dollar equals 10 points for basic Chick-fil-A One members, each dollar is worth 11, 12, and 13 points for Silver Status, Red Status, and Signature Status members, respectively.

Chick-fil-A One membership benefits include surprise rewards from your local restaurant, opportunities to vote on new products, and more.

Chick-fil-A’s membership tiers and their benefits are as follows:

 BasicSilver StatusRed StatusSignature Status
Birthday rewardYesYesYesYes
Bonus point challengesYesYesYesYes
Insider contentYesYesYesYes
Friends and family rewardsNoYesYesYes
Exclusive rewardsNoNoYesYes
Voting opportunitiesNoNoNoYes
Unique experiencesNoNoNoYes
 $1 = 10 points$1 = 11 points$1 = 12 points$1 = 13 points

Chick-fil-A One members can earn points for qualifying purchases by placing a mobile order, placing a personal or catering order online, or scanning their Chick-fil-A code at the drive-thru or in-store.

To redeem points when placing an online order, you must be logged into your Chick-fil-A One account.

How to Get a Free Chick-fil-A Sandwich

Chick-fil-A offers multiple ways to save money on sandwiches, from redeeming Chick-fil-A One rewards points to filling out surveys. If you’re not a Chick-fil-A One member, all you need to do is fill out the survey on your most recent receipt for a free Chick-fil-A sandwich.

To fill out Chick-fil-A’s customer experience survey, click here and enter the number at the bottom of your receipt (within 48 hours of your visit).

After completing the survey, Chick-fil-A will email a code for a free sandwich within 24 hours.

Alternatively, if you’re a Chick-fil-A One member, you can also redeem your rewards points for a free sandwich. After spending $50, you can redeem 500 points for a free Chicken Sandwich.

It’s also possible to get a free Chick-fil-A sandwich by dressing up on Cow Appreciation Day on the second Tuesday in July, according to the Chick-fil-A website.

To score your free sandwich, you’ll need to show up to your local Chick-fil-A restaurant dressed as a cow.

Does Chick-fil-A Give Anything for Birthdays?

Chick-fil-A members get a reward for a free Chocolate Chunk Cookie (regularly $1.29) each year on their birthday. After downloading the app, create a Chick-fil-A One account and enter your birthday to receive your reward. The free cookie offer is valid for one month after your birthday.

To redeem your reward, place an online or mobile order for pickup or visit your nearest Chick-fil-A location.

If you’re ordering in the store, you’ll be able to pull up a QR code on the Chick-fil-A app for the cashier to apply to your order.

Does Chick-fil-A Have Military and Senior Discounts?

Chick-fil-A offers military and senior discounts of 10%. In addition, Chick-fil-A offers a free refillable senior drink, excluding coffee. In most cases, to receive your discount, you’ll need to present a valid military or photo ID when placing your order in the restaurant.

It’s important to keep in mind that military and senior discounts may vary depending on the location, and not all Chick-fil-A locations may offer discounts. Always check with your local Chick-fil-A location before placing an order.


Whether you’re picking up dinner for the family or swinging by for lunch, nothing beats Chick-fil-A’s waffle fries and chicken sandwiches. The next time you’re planning a Chick-fil-A visit, be sure to use the Chick-fil-A app to earn rewards points and save on future purchases!

If you’re interested in finding out more tips about Chick-fil-A, check out the related articles below.

Related Articles:

What Are the Chick-fil-A Sauces? (And Can You Get Them in Stores?)

When Does Chick-fil-A Serve Lunch? (Plus Chick-fil-A’s Lunch Menu)

Deconstructing Chick-fil-A’s Breakfast Hours and the Breakfast Menu

Chick-fil-A Gift Cards: Where to Buy and How to Use Them

Chick-fil-A Takes Apple Pay and Here’s How to Use It

About the Author

Samantha Ellsworth is a content writer and an avid foodie who worked as a bakery team member at Whole Foods for three years. In her free time, you can find her trying out new recipes or hiking the trails in Colorado.

November 10, 2022