Select Page

How The Cheesecake Factory Delivery Works and How to Order Online

With more than 250 dishes made fresh every day and 34 iconic cheesecakes to choose from, The Cheesecake Factory made a name for itself as one of the most popular casual dining restaurants in the US. Now, you can enjoy all your favorite Cheesecake Factory menu items at home with online ordering and delivery.

You can order online from The Cheesecake Factory for curbside pickup or delivery. The Cheesecake Factory uses only DoorDash for delivery orders, and the delivery costs from $1.99 to $5.99 plus a service fee of 10-11% of your order total. In addition, The Cheesecake Factory offers free curbside pickup.

In this article, we’ll cover everything you need to know about how The Cheesecake Factory delivery works and how you can order your favorite menu items online.

Who Delivers From The Cheesecake Factory?

The Cheesecake Factory uses DoorDash as its exclusive delivery partner; however, delivery is not available in every location. You can check for delivery availability on The Cheesecake Factory website and can always order pickup from the closest restaurant if delivery is unavailable in your location.

To find out if delivery is available from The Cheesecake Factory near you, you can use the delivery locator on their website. If delivery is available, you will be redirected to the DoorDash website.

However, if The Cheesecake Factory in your location doesn’t offer delivery or you are outside of DoorDash’s service area, you will be prompted to place a pickup order from the nearest restaurant or make a reservation for in-person dining.

If you are an existing DoorDash customer, you can also order directly on DoorDash. In addition, you can check DoorDash to see if The Cheesecake Factory is listed as a participating restaurant in your area.

If you are within DoorDash’s delivery range, The Cheesecake Factory will also be featured in the national favorites tab, as you can see in the picture below.

When you are outside of the Cheesecake Factory delivery range, the restaurant will not be available to select on the DoorDash app.

Do GrubHub, Uber Eats, or Postmates Deliver From The Cheesecake Factory?

GrubHub, Uber Eats, or Postmates do not deliver from The Cheesecake Factory. The Cheesecake Factory only offers delivery through DoorDash as their exclusive delivery provider. Therefore, you will not be able to order from The Cheesecake Factory online unless you are using their website or the DoorDash app.

If you are trying to use GrubHub to deliver your Cheesecake Factory order, you will find that your local Cheesecake Factory restaurant isn’t even available to search on the app.

This is also true when searching for The Cheesecake Factory delivery using Uber Eats or Postmates.

Before 2018 you could use GrubHub to order delivery from The Cheesecake Factory. However, since they partnered with DoorDash exclusively, that is no longer the case.

When you search for The Cheesecake Factory on GrubHub using your browser, you will receive the message that The Cheesecake Factory is not accepting orders from GrubHub.

In August of 2018, The Cheesecake Factory announced that they entered into an exclusive delivery agreement with DoorDash. This made DoorDash the sole delivery partner for all Cheesecake Factory restaurants.

This also meant that GrubHub, Uber Eats, and other third-party delivery services do not offer delivery from any Cheesecake Factory restaurant.

How Much Does The Cheesecake Factory Delivery Cost?

The Cheesecake Factory delivery is provided solely by DoorDash. This means that the cost of your Cheesecake Factory delivery is based on DoorDash delivery fees which range from $1.99 to $5.99 plus a service fee of 10-11% of your order total. You can get free delivery from DoorDash with a DashPass membership.

The cost of your delivery order from The Cheesecake Factory includes the price of the menu items and tax, an optional tip to the Dasher, a delivery fee, and a service fee, depending on the restaurant.

In some cases, there may be additional fees for orders below the minimum amount and when the demand is high.

If you are an existing DoorDash customer or looking for ways to get free delivery from The Cheesecake Factory or your other favorite restaurants, you should look into the DashPass subscription.

A DashPass membership costs $9.99 a month and provides free delivery on your eligible food orders of $12 or more. In addition, you will enjoy the benefits of lower service fees.

DoorDash offers a free trial for DashPass membership, so you can try it before making a commitment.

How to Order Delivery From The Cheesecake Factory

You can order delivery from The Cheesecake Factory using their website or through the DoorDash app or website. DoorDash delivers from The Cheesecake Factory in select locations and depending on your distance from the restaurant. You can check for delivery availability on The Cheesecake Factory website or the DoorDash app.

When you order delivery using The Cheesecake Factory’s website, you will be redirected to DoorDash.

Here’s how you can order delivery from The Cheesecake Factory using the DoorDash app:

1. Open the DoorDash app and select The Cheesecake Factory in your location. You will be shown the delivery time and the delivery fee for your order.

2. Select your menu items. You will be able to make side selections, customization requests, and more on this page. When you are ready, select “add to order.”

3. You can continue to add items to your order. Once you are finished, your cart will be available at the bottom of the screen. To view your current order, select “view cart.”

4. Review your order on the screen. You can enter any promo codes you may have at this time. To proceed to checkout, select “Continue.”

5. Finally, confirm your delivery time, tip amount, and payment method. Click “place order” to complete your order.

The Cheesecake Factory delivery hours are the same as your local restaurant’s business hours.

Since DoorDash is available 24 hours a day, seven days a week, you can get your favorite food delivered anytime as long as the restaurant is open and there are drivers in the area.

You can use The Cheesecake Factory’s store locator to check the hours of your local restaurant.

The Cheesecake Factory’s entire menu is available for delivery with DoorDash. The only items not included in The Cheesecake Factory’s delivery menu are their alcoholic beverage options.

Their entire menu is also available for delivery all day long. That means you can enjoy breakfast, lunch, and dinner options no matter when you place your order.

The Cheesecake Factory also lets you order whole cheesecakes and have them delivered right to your door. The cheesecakes are delivered deeply chilled, which ensures that they travel well and can even be stored in your freezer.

You can defrost them in your refrigerator for approximately 2 hours and enjoy whole cheesecakes at home!

If delivery from The Cheesecake Factory is not available in your area, you can opt to have their most popular whole cheesecakes shipped to your home from Harry and David.

Harry and David is the exclusive shipping partner for The Cheesecake Factory and allows you to have cheesecakes shipped to yourself or anyone else as a gift.

How to Get the Cheesecake Factory Promo Codes on DoorDash

DoorDash offers promo codes on its website and the app regularly. Even if the promo codes are not specifically for The Cheesecake Factory, you may still be able to use them towards your Cheesecake Factory delivery order. There are promotions available for all DoorDash customers, but DashPass members also receive additional, more exclusive deals.

You can view the complete list of current DoorDash promo codes on their website.

The Cheesecake Factory also tweets out DoorDash promo codes and discount codes for curbside pickup orders throughout the year.

Another way to ensure you don’t miss out on special offers and giveaways from The Cheesecake Factory is to sign up for their email newsletter. The Cheesecake Factory emails also include promotional offers from their partners.

Can You Use The Cheesecake Factory Gift Cards on DoorDash?

You cannot use The Cheesecake Factory gift cards on the DoorDash app or the website. You can only use Cheesecake Factory gift cards for online pickup orders through The Cheesecake Factory website or when dining in person at the restaurant. DoorDash offers its own gift cards that can be used for deliveries from The Cheesecake Factory.

Even though DoorDash is the exclusive delivery partner for The Cheesecake Factory, they still do not accept The Cheesecake Factory gift cards.

DoorDash also does not accept prepaid gift cards like Visa or Mastercard.

If you want to use a gift card for your delivery order from The Cheesecake Factory, you will have to use a DoorDash gift card. You can purchase a DoorDash gift card online.

How Does The Cheesecake Factory Curbside Pickup Work?

You can order curbside pickup or traditional takeout from The Cheesecake Factory through their website. When ordering curbside pickup from The Cheesecake Factory, you can schedule a pickup time.  You will receive a text message when your order is ready, and it will be brought out to your car.

To place a curbside pickup order online from The Cheesecake Factory, you will need to use their website.

You will be asked to choose between in-restaurant and curbside pickup, as well as a time and location.

Once you have chosen your local restaurant and pickup time, you will be able to place your order from The Cheesecake Factory menu.

When you select an item, you will be given options for customization and asked to make any required selections for your meal. You can then add the item to your cart.

Once you are ready to check out, you will be given the option of creating an account with The Cheesecake Factory or continue placing your order as a guest.

If you create an account, you can sign up for emails and special offers and will be able to view previous orders. You can also store payment methods for faster checkouts.

You will be asked to include additional information at checkout, including your vehicle make, model, and color.

You can pay for your pickup order with a credit card or a Cheesecake Factory gift card, as well as enter any coupon codes you may have.

When you arrive at The Cheesecake Factory to pick up your order, wait in your car.

You will receive a text message when your order is ready, and your order will be brought out to your car.

There is no fee for curbside pickup orders from The Cheesecake Factory, so you will only pay for your menu items plus applicable taxes in your area.

While curbside pickup is available through The Cheesecake Factory’s website, you can also order in-restaurant pickup through the DoorDash app.

DoorDash pickup allows you to order on DoorDash without paying delivery or service fees and pick up your order at the restaurant.


The Cheesecake Factory’s partnership with DoorDash makes it easy to enjoy your favorite meals and desserts without having to leave your house. In addition, you can place curbside pickup orders using The Cheesecake Factory website whenever you need it.

If you’re interested in learning more tips about The Cheesecake Factory, check out the related articles below.

Related Articles:

18 Things to Know About The Cheesecake Factory

The Cheesecake Factory Happy Hour Saves You Money on Appetizers and Drinks

Everything You Need to Know About the Cheesecake Factory Cheesecake

Does The Cheesecake Factory Take Reservations? (Yes, Here’s How to Make One)

About the Author

Alison Valsamis is a content creator with a passion for food, specifically cultural cuisine, family-friendly meal planning, and sustainable eating. When she is not working, she enjoys tending to her plant collection and having movie nights with her family.


November 12, 2022