Select Page

How Chipotle Delivery Works and How to Order

If you decided to stay in but have a craving for your favorite Chipotle items, you can order online and have them delivered to your door.

Key Takeaways

  • You can order delivery from Chipotle on the Chipotle app or website.
  • You can also order Chipotle delivery on GrubHub, DoorDash, Uber Eats, or Postmates.
  • When ordering delivery on the Chipotle app or website, there is a $10 minimum order, and menu prices are 10-15% higher. In addition, there is a 10% service charge.

In this article, we’ll cover how Chipotle delivery works, how much it costs and how to order it online.

Click below to get your favorite food delivered with Grubhub or DoorDash!

How to Order Delivery From Chipotle

You can order delivery from Chipotle directly through the Chipotle app or the website. In addition, you can order Chipotle delivery through third-party delivery services, such as GrubHub, Uber Eats, Postmates, and DoorDash.

When ordering on the Chipotle app or website, simply set up an account, find your nearest restaurant, and begin choosing your next meal.

Chipotle Rewards members will automatically earn points on their delivery orders, which can be used for free food, merchandise, or other rewards.

To order delivery from Chipotle using their app, follow these steps:

Step 1. Download the Chipotle app.

Step 2. Enter your information to create an account.

Step 3. You will see “Pickup or Delivery” at the top of the home screen.

Step 4. Click “Delivery” and share your location or enter your address to see if Chipotle can deliver to you. If they can, you’ll be asked to confirm your address. There is an option to leave a note for your delivery driver if you need it for special instructions, such as a building code.

Step 5. Click “Order Now” and begin putting together your order.

Step 6. Most menu items are customizable, with prompts for additions and even portion sizes.

Step 7. When you’ve finished compiling your order, click “Add to Bag.” You’ll be asked to confirm who the meal is for and then taken to a page that shows your order and total. Note: the minimum order for delivery on Chipotle’s app is $10. From here, you can remove, edit, or duplicate items on your order before continuing to the payment screen.

Step 8. Clicking “Continue to Payment” will take you to the payment screen, which will allow you to enter your credit card information, add a tip, and show you the estimated time of arrival of your order. You’ll be given the option to edit your address or switch to a pickup order if you so choose.

Step 9. Now, all that’s left is to add your payment and complete your order. When ordering through the Chipotle app, you’ll automatically accrue rewards points that can be used for free food, merch, and other rewards from Chipotle.

Ordering on Chipotle’s website works essentially the same as using the app. Here are the steps below:

Step 1. Go to chipotle.com and click “Order Now.”

Step 2. Before you can order, the website will prompt you to find your nearest Chipotle. Once you’ve entered your address, you can select delivery or pickup.

Step 3. Select your items and continue to checkout.

Step 4. Review your order and enter your payment, just like on the app.

You can also order Chipotle online through third-party delivery apps, such as GrubHub, Postmates, DoorDash, and Uber Eats.

Check your app to select a Chipotle restaurant in your area.

What Is Chipotle’s Delivery Menu?

The entire Chipotle menu is available for delivery, except for their fountain sodas, fresh lemonades, and agua frescas. However, Chipotle offers a selection of bottled sodas, juices, waters, and milk for delivery.

Chipotle even offers quesadillas for delivery, a menu item not always available in restaurants.

It’s always worth checking your Chipotle or food delivery app to see what’s available in your area.

Quesadillas only appear on Chipotle’s online menu, but some locations can make them in the restaurant if you ask for them.

This is because it takes more time to press and melt a quesadilla than building a burrito bowl, making them a perfect option for Chipotle’s “digital kitchen” for online orders.

This way, they won’t run the risk of holding up a long line in restaurants.

Note that Chipotle’s delivery menu prices are typically 10%-15% higher than in-restaurant prices, depending on your location.  

Chipotle’s delivery menu includes:

How Does Chipotle Delivery Work?

You can order delivery from Chipotle through their app, website, or third-party delivery apps like Uber Eats, GrubHub, DoorDash, and Postmates.

While all these food delivery apps have partnerships with Chipotle, you will need to confirm that delivery is available in your location.

Using a third-party app for your Chipotle delivery order may be advantageous to you if you are part of that app’s membership program.

However, you will only earn Chipotle rewards points if you order directly through the Chipotle app or website.

In addition, it’s important to note that prices and fees may be higher when you order from a third-party delivery app.

For example, the Chipotle GrubHub page offers the same menu and prices as the Chipotle app, but the Chipotle menu prices on Postmates are 5-6% higher in our location.

The menus on the Chipotle DoorDash and the Chipotle Uber Eats pages are priced the same as on the Chipotle app, but both charge service fees based on how much you order.

DoorDash typically adds a service fee of 10-11% of your order subtotal, and Uber Eats charges around 15% of your subtotal.

The service fee on the Chipotle app for delivery is 10%.

So unless you have a membership for these delivery apps, like GrubHub+, DashPass, or Uber Eats Pass, that waive the delivery fees, you may be better off ordering delivery directly through the Chipotle app or website.

What Are Chipotle Delivery Fees?

While Chipotle sometimes charges a delivery fee of $0-$3, delivery fees are often built into the price of menu items. Prices vary based on location, but Chipotle’s delivery menu items are typically 10% to 15% higher than in-restaurant prices.

When you order delivery from Chipotle, whether on the Chipotle app or through a third party, you are charged a higher price than ordering for pickup or in-restaurant.

Chipotle also charges a service fee of 10% of your order subtotal. It will appear along with your delivery fee and taxes on the payment screen when you check out.

When ordering through a third-party app, you should also expect to pay a delivery fee for your Chipotle order unless you are enrolled in their membership program, as mentioned before.

GrubHub delivery fees will vary but generally be between $1 and $10, and DoorDash delivery fees typically range from $1.99 to $5.99.

All food delivery apps may also raise their delivery fees during peak hours or times of high demand.

Chipotle will often offer delivery promotions, such as $1 delivery or even $0 delivery on certain items.

Keep in mind that the higher menu prices for delivery will still apply.

The best way to find out about Chipotle’s promotional offers is to sign up for their rewards program.

How to Get Free Delivery From Chipotle

The best way to get free delivery from Chipotle is through their promotions. In addition, GrubHub, DoorDash, and Uber Eats all offer free delivery as a benefit of their monthly membership services.

You can learn about Chipotle’s free delivery promotions by signing up for their rewards program.

To sign up for Chipotle’s rewards program, go to their website or open the app and create an account.

After signing up, you’ll be eligible to earn rewards points on your purchases as well as promotional offers such as free delivery.

Keep in mind that when you sign up for a rewards account, there’s an option to receive text messages from Chipotle with special offers, including free delivery promotions.

Some promotions will automatically apply, while others will require a code. There is a space to enter a promo code when checking out your order.

In addition, you can get free delivery from Chipotle if you have a membership from third-party delivery apps.

GrubHub offers a paid membership called GrubHub Plus.

GrubHub Plus members enjoy special promotions and unlimited free delivery on eligible orders in exchange for a membership fee of $9.99 a month.

DoorDash offers something similar called DashPass, which allows customers to get free delivery for a fee of $9.99 a month.

Uber Eats also has a $9.99 monthly subscription service called Uber Eats Pass. Membership also includes free delivery.

Do You Tip Chipotle Delivery?

You should tip for your Chipotle delivery order. Although optional, it is recommended to tip at least 15-20%. You can tip your driver directly through the Chipotle app or website or in cash when they arrive with your order.

Tips are separate from service and delivery fees paid to Chipotle or the third-party delivery apps.

100% of your tip will go directly to your delivery driver, and drivers rely heavily on tips, as they make up a large percentage of their income.

The Chipotle app offers four options for tipping your driver: 10%, 15%, 20%, and Custom Tip.

It’s worth noting that the Chipotle app does not allow for large tips and won’t let you tip your driver more than 50% of your food’s total.

How to Cancel a Chipotle Delivery Order

Orders submitted through the Chipotle app or website are sent directly to the restaurant preparing the order. Because of that, you will need to contact Chipotle Customer Service to cancel your order.

If you have ordered through a third-party delivery service like GrubHub or DoorDash, you can cancel right on their app or website.

Keep in mind that cancellation fees may apply.

If you’re really in a pinch, call the Chipotle that is preparing your order and cancel directly with them, then call customer service and ask for a refund.

Unfortunately, this also means that because orders are sent immediately to the restaurant, you cannot modify them after placing your order.

Other delivery apps have the same policy.

If the order you received is inaccurate and was placed through Chipotle’s app or website, they also recommend contacting their customer service team.

If you receive a wrong order through a third-party delivery app, you should contact their customer service directly.

Chipotle also recommends contacting their customer service if you need to request a refund for any reason.

Conclusion

Although it may cost more than picking up your order from a restaurant, Chipotle’s delivery service is a great way to get fresh food delivered right to your door.

You can order Chipotle delivery directly through their app or website. In addition, third-party delivery apps like GrubHub, DoorDash, Uber Eats, and Postmates also offer delivery from Chipotle.

If you’re looking for more tips about Chipotle, check out these articles below.

Related Articles:

How to Get Chipotle Coupons and Promo Codes

What to Know About Chipotle Burritos

Chipotle Tacos: What You Need to Know Before Ordering

Chipotle Burrito Bowls: Everything You Need to Know

Was this article helpful?

Last Updated: April 8, 2022

About the Author

Lauren Vigdor is a creative writer and hospitality professional with over a decade of experience in the food and beverage industry. She specializes in food and beverage writing.

Her book, “Drink Like a Bartender,” was written as a guide to help novice drinkers navigate the beverage world and was rated one of Forbes Magazine’s Best Bar Books of 2017.

Recent Articles