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My Chili’s Rewards: What Is It and How Does It Work?

Chili’s Grill & Bar has a rewards program for loyalists who love a good deal. If you love free chips and salsa and other special offers, consider becoming a My Chili’s Rewards member.

Key Takeaways

  • My Chili’s Rewards is a free loyalty program that allows you to get deals and earn rewards when dining in at Chili’s or ordering online.
  • Chili’s Rewards members can get free chips and salsa at every visit, a free dessert on their birthday, and other exclusive offers.
  • You can sign up for My Chili’s Rewards on the Chili’s app, website, or at the restaurant.

In this article, we’ll discuss all the details and benefits of Chili’s Rewards program.

What Is “My Chili’s Rewards”?

My Chili’s Rewards is a free program that Chili’s offers customers to receive the best deals and earn rewards when dining at any Chili’s location or ordering online for delivery or pickup.

You can sign up for Chili’s rewards program using the website, mobile app, or at the restaurant and start earning rewards right away.

There are three types of rewards to earn: standard rewards, Chili’s regular status rewards, and bonus rewards.

To join My Chili’s Rewards program, you must meet the following criteria:

  • At least 18 years old.
  • A legal resident in one of the 50 United States.
  • Have a valid home address, active phone number, and email address.

Employees or immediate family members of Chili’s employees are not eligible to participate in the rewards program.

The best thing about Chili’s Rewards program is that rewards can be earned and used on dine-in orders, Chili’s To Go and online orders placed using the app.

What Are the Benefits of My Chili’s Rewards?

By joining the My Chili’s Rewards program, you will receive free food or drink offer at every visit if you dine in or order online at least every 60 days. Personalized offers and bonus offers are also available to members regularly.

As a My Chili’s Rewards member, you will automatically be eligible for:

  • Free dessert on your birthday
  • Free Wi-Fi in the restaurant (where available)
  • One-tap reordering on the Chili’s app

Personalized offers are also provided on a regular basis. These offers may include rewards such as:

  • Free kid’s meal
  • Free delivery
  • Free appetizers
  • Free dessert.

From time to time, bonus offers may also be active for My Chili’s Rewards members.

Members can typically earn bonus rewards by completing a specific action, such as interacting on social media, completing a survey, or visiting the restaurant at certain times.

How Does My Chili’s Rewards Program Work?

Members must sign up using Chili’s mobile app, website, or at restaurant. Reward offers will be sent via email or text and are also available to view in the app.

These offers can be redeemed using the tabletop device at the restaurant or on the app for an online order.

Generally, offers must be claimed before they can be redeemed.

If received by text or email, click the button or link provided to redeem.

Rewards can be redeemed at participating restaurants, and only one reward may be used per visit.  

In addition, rewards can also be claimed in the rewards section of Chili’s app.

Bonus offers usually have an expiration date to complete the required action and redeem the reward earned.

For example, a reward email may ask you to opt-in for text alerts by a certain date, and you will receive a free appetizer reward.

The free appetizer reward earned is then valid for the next 7 days.

You may opt out of text messages or emails if you want to decrease your inbox traffic but still have the benefits available.

Rewards will show up in your account as they are available, and you will just need to check for them when you want instead of being alerted by a text or email.

Because many rewards require timely action, we recommend opting into text and email notifications to get the best offers.

How to Get Free Chips and Salsa at Chili’s

Chili’s My Rewards members get free chips and salsa or a non-alcoholic beverage at every visit where they spend at least $5, excluding tax and tip.

You must visit or order online at Chili’s at least once every 60 days to be eligible for this offer.

Dining in, ordering online on the Chili’s app or website, and To-Go orders are all valid ways to visit within 60 days and be considered a Chili’s regular.

It’s possible that Chili’s may require to visit within a minimum number of days to maintain Chili’s Regular status.

There are several exclusions to be aware of with this regular deal.

Redeeming the free chips and salsa reward cannot be combined with other rewards during the same visit.

In addition, it also cannot be redeemed as part of the 3 for $10.99 or 2 for $25 deal for a discount on the meal when you choose chips and salsa as an appetizer.

Chili’s free chips and salsa is available at every visit if all terms are met!

How to Sign Up for My Chili’s Rewards

You can sign up for My Chili’s Rewards on the Chili’s app, website, or any Chili’s restaurant.

Only one account is allowed per phone number, and it may take up to 48 hours for your first reward to show up in your account.

To join My Chili’s Rewards using the app, navigate to the rewards section indicated by the trophy icon and follow the steps below:

Step 1. Click “Join Now.”

Step 2. Enter your phone number and local Chili’s based on your zip code.

Step 3. Enter your name, email address, and birth date. The phone number should auto-populate based on the previous screen.

Step 4. Choose a password and enter it twice for confirmation. Then, check the box to opt into emails and text message notifications.

Step 5. Click Register to complete the process.

Registering on Chili’s website is also an option. The process is the same, with all the information fields on one page to fill out.

In addition, you can also sign up at the restaurant using the tabletop device.

How to Redeem My Chili’s Rewards

Chili’s Rewards can be redeemed when ordering online, dining at a restaurant, or picking up a To-Go order. However, keep in mind that you can only use one reward per visit.

How to Redeem Rewards in the Restaurant

Step 1. On the tabletop device, enter the phone number you registered with for your rewards account.

Step 2. Select the reward you want to use.

Step 3. The reward will be credited to your check when you pay through the device.

If you have any trouble redeeming on the tabletop device, or one is not available at your location, the server can adjust your bill if you show them your redemption code in the app.

To view your redemption code in the app for a reward, follow these steps:

Step 1. Navigate to the rewards section of the app (the trophy icon).

Step 2. You may need to log in if you have not already logged into your rewards account on that device.

Step 3. Click “tap to claim” if needed.

Step 4. Then click “tap to view” to see the redemption QR code.

How to Redeem Rewards Online

If you are placing an order online, the rewards you have claimed will be available to select in your order details before you checkout.

Follow these steps to add a reward to your online order:

Step 1. When you’re done selecting menu items, navigate to view your order selections by clicking the shopping bag icon on the top right.

Step 2. Scroll down to the “Add a Reward” section.

Step 3. Choose which reward you’d like to add to your order. Remember to be sure you have an eligible item in your order. For example, if you redeem your free chips & salsa reward, be sure to have selected chips & salsa in your order from the appetizer menu.

Step 4. Click “Checkout.”

Step 5. Your reward discount will be reflected under the order summary at the bottom of the page.

When placing a Chili’s To Go order, redeeming the reward during your online order is easiest.

However, you can alternatively show your redemption code to the server when they bring the order to your car.

Follow the steps above to view your redemption code on Chili’s app or website.

How to Change My Chili’s Rewards Phone Number

Your phone number is your Member ID and login number for your My Chili’s Rewards account. The phone number can be updated on the My Chili’s Rewards website or using Chili’s app under the “My Account” section.

Follow these steps to update your phone number for your Chili’s rewards account:

Step 1. Log into My Chili’s Rewards.

Step 2. Navigate to “My Account.”

Step 3. Scroll down to the Mobile Phone section and click “Change Member ID.”

Step 4. You can now enter a new phone number in the section.

Step 5. Click Update to complete the action.

How to Contact Chili’s Rewards Customer Service

If you have any questions on the rewards program or other Chili’s services, you can contact Chili’s customer service using the online form on their FAQ page.

When you use the online contact form, you will receive a response via email.

The FAQ page is a great resource for commonly asked questions.

Your answer may already be available without needing to contact the customer service team.

There is information on the menu, rewards program, policies, employment options, reservations, and much more.

If your question is not addressed on the FAQ page, the online form is the best option for contacting Chili’s customer service team.

Mailing a written inquiry is also an option.

Written questions about the My Chili’s Rewards program can be sent to the following address:

Brinker International Payroll Company, LP.

3000 Olympus Blvd.

Dallas, TX 75019

Attn: Chili’s Marketing

Re: My Chili’s Rewards Program

Finally, calling your local Chili’s restaurant is a great option as well.

Many policies and details of service vary by location. So, your nearest Chili’s should be able to provide accurate information for many of your questions. 


If you’re a Chili’s regular or simply love a good deal, joining the My Chili’s Rewards program is an easy decision. You will likely have a great reward waiting for you at every Chili’s visit!

If you’re looking for more tips about Chili’s, check out the articles below.  

Related Articles:

What to Know About Chili’s Happy Hour (Time, Menu, and Other Specials)

Chili’s To Go: How It Works and How to Order

Chili’s Delivery: How It Works and How to Order Online

About the Author

Eril Eti is the founder of He has over a decade of experience in consumer goods and launched many products sold at retailers like Walmart, Costco, Amazon, Target, Kroger, Publix, and more.

Eril loves food, traveling, and trying out new restaurants. Outside of work, you can find him on a hiking trail in New England or playing soccer with his kids.

November 16, 2022